Family Owned & Operated Since 2002
For full-service, professional service after a fire experience, count on your neighbors at Water Out.
Call (260) 305-1062 to reach one of the IICRC-certified technicians at Water Out in Decatur, IN. We are ready to respond to your fire damage restoration needs, 24 hours a day, seven days a week.
Effects of Fire & Smoke Damage
Don't hesitate. We're available 24/7 with a fast response time to all inquiries.
"So happy my plumber shared Water Out's info with us. As they responded rather quickly and took care of EVERYTHING super fast!!! Plus they took care of helping us with speaking directly with our homeowners insurance. Would highly recommend and use should it be necessary."
"Water Out did an amazing job at our house after my son plugged the bathroom sink and let the water run. It was even a holiday, and the guys came out, set the equipment up promptly, and were very nice and professional. They came back each day to check on the progress, and each person that came was very friendly and professional. At the end, they were able to save our bathroom floor and drywall! I would highly recommend these guys to anyone! Thank you so much!"
"I was delighted by the fact that the technicians who were dispatched to my home were so kind and courteous. They made sure not to dirty anything on their way to the problematic area downstairs, and did a fantastic job containing all of the dust created by removing the damaged drywall. I would trust them anytime I need help. I am very appreciative of them getting to me in my emergency situation so quickly, knowing well, that they have appointments for non-emergency services also. Thanks again!"
"Very quick to respond despite COVID restrictions, where other companies simply refused! Water damage was addressed and cleaned up in reasonable amount of time, and Water Out handled everything with my difficult insurance company. Only one issue in entire process, and this was rectified immediately. I have no complaints!"
"First time using them was for carpet cleaning a couple days before our open house, Chris and his team went above and beyond to get to us after hours doing an amazing job. We had the unfortunate need for them a second time, months later, during the "arctic freeze" when we lost heat causing multiple leaks from our water supply pipes and hydronic heat. Chris and Chad were awesome kept me informed through the entire process. Great experience highly recommended."
It's never a quick fix, though we've gathered together a multi-discipline team of contractors and technicians to work in tandem to complete the work as soon as possible. From structural repairs to sand/soda-blasting to odor removal to contents cleaning, our fire damage restoration crew begins as soon as the project scope is determined, and we don't stop until the job is done and both you and the insurance company are satisfied with the results.
Most often, yes. You'll need to check your specific policy for the full scope of coverage, but in general, if the damage was caused by a flame, it's covered. Your best bet is to hire a professional restoration company to help you through the claims process. We know how to avoid some common missteps when it comes to making sure the entire loss is documented and covered. Many homeowners and insurance companies forget, for instance, to consider that your HVAC system will need to be cleaned of soot, and, since fires are extinguished using water, many areas of your home may need to be restored due to water damage even if they weren't directly affected by the fire.
Depending on the extent or location of the fire damage, some homeowners can move back in a few days or longer. The fire department will usually turn off electricity and gas to the property right away, and that won't be restored until a building inspector says that it's safe to turn those utilities back on. If you experienced significant smoke damage and the home's occupants include elderly persons, young children, or those with chronic health conditions, you may be wise to stay until the smoke cleanup is complete. Contracting with a company experienced in fire damage restoration can often get you back home sooner because they'll have the resources to hire and manage the many tradespeople who will need to work together to make the home liveable again.
DIY soot removal is not recommended. Commercially available products can actually cause permanent damage to surfaces. Soot itself is primarily oil-based, but that residue also contains toxic, possibly biohazard contaminants.
Smoke damage is rarely limited to one area of the house, and it leaves behind a residue that can hide in crevices and out-of-reach areas, and a simple "airing out" may not be sufficient. We recommend consulting with a smoke damage technician who can help you troubleshoot the next steps.
Because fires never fit into your schedule.
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