Family Owned & Operated Since 2002

Expert Fire and Water Damage Restoration in Decatur, IN

Live Operators Standing By to Take Your Call

Welcome to Water Out, the leading provider of Water Damage Restoration, Fire Damage Restoration, and Mold Remediation solutions. At Water Out, our unwavering dedication to superior service is focused on not just repairing your property but also reinstating your comfort and assurance. Serving Decatur, IN, our team is renowned for its proficiency, promptness, and compassionate approach, guaranteeing that your restoration requirements are fulfilled to the utmost degree of excellence.

  • Assistance with Insurance Claims
  • Up-to-date Training and Certifications
  • Proven Track Record of Success & Satisfaction
  • 24/7 Services
Water Out Company Trailer

Why Choose Water Out?

Response

"Time is money" is more than just a phrase! The longer you're out of your home or business, the costlier it becomes. Quick and accurate response from Water Out's team means we are well-aware of time-sensitive work schedules, and our goal is to return your home or business back to "normal" as quickly as possible.

Communication

It is important to take time to develop strong communication with our customers. We understand the manner in which we work together should be geared around clear communication to avoid pain points, roadblocks, delays, and unexpected outcomes. We strive to raving, wowed customers every single time.

Documentation

No matter the size of the house fire or factory flood, Water Out believes documentation is a key to success. We strive to document everything we do through words and photos. By ensuring everything is in writing, we are able to guarantee clear communication with our customers and insurance companies from start to finish.

Water Damage Restoration

Our priority is your satisfaction.

Count on us to tackle the chaos water damage brings to your property, from structural complications to potential health hazards. Water Out excels in counteracting these issues, harnessing advanced technology and effective techniques to bring your space back to its original condition.

Our services for water damage restoration encompass:

  • Rapid Water Extraction: We act quickly to remove water, halting further damage and the risk of mold.
  • Advanced Drying Techniques: We deploy industrial-strength dehumidifiers and air movers to achieve thorough drying.
  • Mold Prevention: We introduce measures to lower the risk of mold, which is vital for preserving air quality and the structure's integrity.
  • Comprehensive Repair: We tackle the effects of water damage, covering both the structural and aesthetic aspects.
  • Moisture and Humidity Control: We maintain a balanced indoor climate to avoid future problems.

Confronted with water damage? Act swiftly. Reach out to Water Out today for top-notch water damage restoration services in Decatur, IN.

Water Damage Restoration Near Me

It's advisable to schedule a plumbing inspection every two years. This regular interval helps in catching any emerging water issues early, preventing them from escalating into more significant problems.

Fire Damage Restoration

Our priority is your satisfaction.

Rely on us when you're facing the aftermath of a fire. The impact of fire damage goes beyond what's immediately visible, penetrating deep into your property's core with smoke, soot, and structural damage. Water Out employs a thorough approach to rescue and restore your property, acknowledging both the emotional toll and physical damage caused by fire.

Our primary fire damage restoration services include:

  • Soot and Smoke Removal: We apply specialized techniques to clean and rehabilitate surfaces tarnished by smoke and soot effectively.
  • Odor Elimination: Our team uses cutting-edge deodorization equipment to remove lingering smoke smells.
  • Structural Repair: We diligently repair structures damaged by fire, ensuring they are safe and stable.
  • Personal Item Recovery: We strive to salvage and restore as many personal belongings as possible.
  • Smoke Damage Treatment: We deploy specific strategies to tackle the concealed effects of smoke throughout your property.

Bounce back from fire damage with Water Out. Contact us now for all-encompassing fire damage restoration services in Decatur, IN.

Tri-State Fire Damage Restoration

The Institute of Inspection Cleaning and Restoration Certification (IICRC) highlights the necessity of immediate smoke removal to prevent lasting damage to both property and health.

Mold Remediation

Our priority is your satisfaction.

Mold not only compromises the structural integrity of your property but also poses significant health risks. At Water Out, our mold remediation process is rooted in science and best practices, aimed at effectively removing mold and preventing its recurrence.

Our expert mold remediation services include:

  • Thorough Mold Assessment: Identifying the scope and severity of mold infestation.
  • Effective Containment: Preventing the spread of mold spores during the remediation process.
  • Mold Removal and Cleanup: Employing safe and effective methodologies to eliminate mold from your property.
  • Air Filtration and Purification: Enhancing indoor air quality by removing airborne mold spores.
  • Moisture Management Solutions: Addressing the root cause of mold to prevent future growth.

Don't let mold take over your property. Contact Water Out for professional mold remediation in Decatur, IN.

Tri-State Mold Removal

Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods (https://www.epa.gov/mold/ten-things-you-should-know-about-mold).

Frequently Asked Questions

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.

Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea because the restoration contractor will help make sure that not only will the water extraction and dry out be covered but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

It's never a quick fix, though we've gathered together a multi-discipline team of contractors and technicians to work in tandem to complete the work as soon as possible. From structural repairs to sand/soda-blasting to odor removal to contents cleaning, our fire damage restoration crew begins as soon as the project scope is determined, and we don't stop until the job is done and both you and the insurance company are satisfied with the results.

Anytime the moisture levels in your home are at 60% or higher, mold can grow. What's frustrating for many property owners is that they don't see a puddle on the floor or water dripping from the ceiling. When mold grows, the source of the moisture is usually hidden under floorboards or behind walls.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grow.

Most often, yes. You'll need to check your specific policy for the full scope of coverage, but in general, if the damage was caused by a flame, it's covered. Your best bet is to hire a professional restoration company to help you through the claims process. We know how to avoid some common missteps when it comes to making sure the entire loss is documented and covered. Many homeowners and insurance companies forget, for instance, to consider that your HVAC system will need to be cleaned of soot, and, since fires are extinguished using water, many areas of your home may need to be restored due to water damage even if they weren't directly affected by the fire.

It could be. Because mold spores are microscopic and airborne, you'll end up breathing them into your lungs. Depending on the type of mold and how well your immune system functions, you may develop some serious health symptoms that could end up being the result of mold. That's why a mold remediation company takes mold removal so seriously. The space affected by mold is isolated and contained during cleaning so the spores won't spread to other areas of the house, and the remediation team stays suited up in Personal Protective Equipment (PPE) during the process.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.

Depending on the extent or location of the fire damage, some homeowners can move back in a few days or longer. The fire department will usually turn off electricity and gas to the property right away, and that won't be restored until a building inspector says that it's safe to turn those utilities back on. If you experienced significant smoke damage and the home's occupants include elderly persons, young children, or those with chronic health conditions, you may be wise to stay until the smoke cleanup is complete. Contracting with a company experienced in fire damage restoration can often get you back home sooner because they'll have the resources to hire and manage the many tradespeople who will need to work together to make the home liveable again.

For most surfaces in your home, bleach won't eliminate your mold problem. It's the "iceberg effect." Visible mold is usually a small percentage of the actual amount of mold growth. Bleach can't kill mold on porous surfaces like wood, and while tile or fiberglass surfaces can be cleaned with bleach, often the mold has spread far deeper. The reason why mold remediation companies don't recommend DIY cleanup isn't that they want to make more money; they know, in their experience, that a mold problem is usually far more invasive than can be seen with the naked eye. Simply cleaning the surfaces can provide false assurances that you got rid of the mold, only to have it come back time and time again.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your Water Out team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

DIY soot removal is not recommended. Commercially available products can actually cause permanent damage to surfaces. Soot itself is primarily oil-based, but that residue also contains toxic, possibly biohazard contaminants.

Sometimes mold remediation is included if the cause of the mold was a "covered peril" like a burst hot water heater or water damage caused by firefighters extinguishing a fire in your house. Gradual water damage - like from a leaking pipe or hose - will often cause mold growth, but your insurance coverage will usually not cover that by claiming that it was caused by poor maintenance or neglect. If your insurance company denies your claim, you should request an inspection from a mold remediation company that can help you document the source of the mold.

Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.

Smoke damage is rarely limited to one area of the house, and it leaves behind a residue that can hide in crevices and out-of-reach areas, and a simple "airing out" may not be sufficient. We recommend consulting with a smoke damage technician who can help you troubleshoot the next steps.

If the inspection/assessment process was able to pinpoint the source and cause of the mold growth, once that source is repaired, you can be relatively confident about the success of remediation. Ask if your restoration technician has the IICRC certification for "Applied Microbial Remediation." You can also request a "post-remediation mold clearance" from a third-party mold inspector to re-test the area for any remaining traces of mold before the area is treated with a sealer or encapsulant to resist future mold growth.

Get the Help You Need

Get Fire and Water Damage Restoration Help Immediately – Serving Decatur and Surrounding Cities

Call Water Out Now for Emergency Fire and Water Damage Restoration



24-Hour Phone: (260) 305-1062

Proudly Serving the Tri-State Area

Water Out is your commercial and residential disaster and property restoration company serving Fort Wayne, IN, and the surrounding region including Northeast Indiana, Southwest Michigan and Western Ohio. We are more than a fire and water damage restoration company; we are a highly-trained team of restoration experts ready to restore your property and make it like the disaster never happened. We offer FREE inspections and estimates for commercial and residential customers in the Tri-State area